Egovernance Issues and Challenges

E-governance has been the buzz word in the government for last 10 years, Many successful Mission Mode Projects (MMP) reflect strong sentiments for ICT adpotion. But then there are several issues and challenges for the organization which needs to be immediately addressed. These are:
a) Vendor driven adoption of technology in the government departments.
b) Lack of standardization in softwares and hardware.
c) Infrastructural bottleneck.
d) Training and implementation.
e) Corruption and Misuse of resources.
The above mentioned issues and challenges were discussed in length by officers incharge of e-governance cell in their departments at the recently held workshop on the above subject.

Kaizen

What is “KAIZEN”
KAI is for Changes
ZEN is for Better
KAIZEN is a Continuous improvement(Continuous = again and again, ongoing)

Where to do Kaizen?
KAIZEN CAN BE DONE IN : ONE’S OWN WORK AREA - ROUTINE or NON ROUTINECOMMON RELEVANT AREA: WITH DEPARTMENT PEERS
WITH OTHER DEPARTMENTS

Areas to do KAIZENS?
1. WASTE
2. HOUSEKEEPING
3. COST
4.QUALITY
5. MAINTENANCE
6. SAFETY

How to do KAIZENS ?
1. START WITH SMALL IMPROVEMENTS
2. START WITH OUR PROBLEMS AND NOT THAT OF OTHERS
3. START WITH EASY AREA
4. MAKE MAKING IMPROVEMENTS A HABIT !!!
5. NEVER ACCEPT STATUS QUO…
6. NEVER REJECT ANY IDEA BEFORE TRYING IT
7. HIGHLIGHT PROBLEMS, DO NOT HIDE THEM..

Workshop for Senior officers on KM Practices and Applications

The workshop conducted in the first week of June 2008, discussed and reflected various issues pertaining to KM adoption, and KM tools for improving organization efficiency and competitive advantage. The speakers emphasized KM adoption to reduce demographic risk in large and old public sectors and government enterprises.

Applying KM in government organizations

Abstract:

Government organizations and public sector organizations are increasingly facing pressure from citizens and private companies at the level of service delivery, technological advancement and managing old employee base. Some of these above factors like employee management and advancement in technological advancement have been leveraged by private companies to gain strategic advantage. On the other hand, the government organizations may appear lean and profitable through retiring employees, but the organizations face significant loss knowledge and skills.

The possible solution is to deploy Knowledge Management systems to capture and transfer intrinsic and operational knowledge within the organization and develop knowledge center to avoid the organization from becoming outdated and obsolete. This approach accepts that knowledge management as a separate division of an organization, focusing on enabling knowledge sharing and creating common knowledge amongst the inter government organizations and citizens by establishing a communication infrastructure for knowledge work.