APO sponsored me for Study Meeting on Methodologies for Knowledge Management Measurement (23-26 October 2007, Manila, Philippines). The Implementing Organization was Development Academy of the Philippines (DAP).
The resource speakers were:
- Mr. John Robert VUCKO, Principal, Consultant
- Mr. Praba NAIR,Director, KDiAsia
- Dr. Rory L. CHASE, Managing Director , Teleos
The interaction and learning from fellow participants from 22 countries from Asia was excellent. I realized during the conference that language is not a barrier for communication, as i always understood.
The presentation by John Vucko on Dance of Intangibles was very practical, and seemed that some experiment has been in process by him.
All of use debated on:- People are still very important.
- Technology is Enabler
- virtual team and electronic trust
- Measure knowledge within people
- questioning, Innovating and developing.
- Creating a learning organization
- Transforming Enterprise Knowledge to Organizational wealth
- We only measure tangibles.
- Intangible assets are essentially knowledge assets.
- Trust is the bandwidth of KM
- Leaders need to focus on intangibles.
- 3H - Head, Heart and Hand
- Hand - Project Team
- Heart - Community
- Head - People
- Collectors or connector
- Message vs Meaning
- 3 A - Ask, Act and acknowledge.
- Knowledge driven company
WORSHOP OUTPUTS
The frame work on KM and KM Measurement was discussed and suggestive framework was evoloved during the conference.
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