Friday, March 28, 2008

Work Simplification

Work Simplification

The idea of work simplification has been often related with sophisticated tools and technique to simplfy complex job the complex ways, but interaction with 60 young engineers at BHEL helped me understand that it is nothing but the commonsense, step-by-step way of studying jobs to find easier and better ways of doing them.
I was happy to find engineers throwing questions like:
1. How to question?
2. relevance of continous improvements?
The case discussions were interesting and most of them were clear that technology interventions are just enabler and not solutions in itself.

Saturday, March 22, 2008

knowledge management in government

The programme on MOM at khajurao was exciting on many accounts, firstly I got a chance to listen to Akhilesh mittal after a long time and I was using the video and Internet for demonstration to delgates from govt. Web tools like blog, tags, facebook, wikipedia, webcast, web 2.0 demonstration was fascinating to many delegates and provided an insight to share knowledge within and amongst organizations.
delegates realized that the existing KM tools like AAR, Mentoring, CoPs, story telling, content management and document management must be seriously reinvented and implemented especially when many organizations established 40-50 years ago, have employees retiring and new employees joining the organization.

Friday, March 14, 2008

Practice Listening

Good listening is the key to skillful communication and can be mastered through practice. I could understand this only during the core committee meeting at MCA. Dr. Mitra listening and skill communication at the meeting appeared to me, as he had practised listening skills and could engage the recipients at will.
Before this meeting, I had learnt that listening is keeping quiet. but it is much more than not speaking.